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✦ Case Study · Los Gauchitos

108 locations. One intelligent operation.

Iconic Guatemala QSR chain founded in 1979. It ran events and catering off word of mouth until this year.

0
Locations
0
Channels unified
Locations
0
Booking channels unified
0
Fleet visibility
Live
Weeks to launch
<0
Website
WhatsApp
Walk-in
One lead
DEDUPED

A lead from the website and a follow-up on WhatsApp stay one single record, not two. Every inquiry lands in the same pipeline, quoted against real fleet capacity.

The Shift

No way to see a booking coming.

108 locations, and every catering request came in the same way it always had: a phone number passed by hand, a conversation nobody logged, a truck dispatched from memory.

Before
Word of mouth
  • No shared calendar
  • Trucks double-booked from memory
  • No record of who never heard back
After
One live pipeline
  • Every channel in one pipeline
  • Fleet capacity checked in real time
  • The whole week visible before Monday
The Build

One events engine, built to run the whole fleet.

Live events and catering platform on the same real-time system as the group
Central fleet management tracking daily capacity so no truck is double-booked
AI concierge on WhatsApp quoting real menu pricing and checking availability 24/7
New losgauchitos.com with a lead-capture form wired into the events pipeline
Automatic deduplication across website and WhatsApp into one record
Live staff pipeline view of every quote, confirmation, and event status

Your operation could be next. Let's find the first number to move.

Tell us how events run today. One working session tells us whether AI can move a real metric, and what we would build first.